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  • William D

    DE SOTO, IA | 2026 Chevrolet Equinox
    Confirmed Sales Review
    August 27, 2025
    My family has bought several new vehicles from your business , I can tell your numbers must be down when you cheat over a high school senior buying her first car. Then no one even asks for her down payment we leave she asked if either of us wrote a check so went back into the business who just screwed my daughter out of some incentives she was entitled to and she wrote you a check for her downpayment so maybe before you close your doors for no return customers in a rural area maybe you could take some moral and ethical skills from her the student you showed how pathetic you really are. Thank you for assuring I will never do business with you again I hope that few hundred dollars treats you well. Sincerely my last time with you! Willie Dennis

    Response from Karl Chevrolet of Stuart

    August 27, 2025
    Good Afternoon, Thank you for taking the time to complete the survey! I apologize for the frustrations during your recent sale. I have sent your comments to the Sales Manager to look into the issues further! Thank you!
  • Glen J

    GREENFIELD, IA | 2022 Chevrolet 1500 Silverado LTD
    Confirmed Service Review
    August 19, 2025
    Had my routine oil change service and tire rotation. Service was very busy but they moved me in quickly. Very pleased, and showed my oil dipstick to verify it was changed and filled to the correct level.

    Response from Karl Chevrolet of Stuart

    August 25, 2025
    Thank you for taking the time to complete the survey! We're glad we could help and appreciate you choosing Karl Chevrolet of Stuart!
  • Brooke B

    STUART, IA | 2025 Chevrolet Traverse
    Confirmed Sales Review
    August 12, 2025
    There was a huge lack of communication by and unprofessionalism from the finance department.

    Response from Karl Chevrolet of Stuart

    August 12, 2025
    Good Afternoon, Thank you for taking the time to complete the survey! I apologize for the frustrations during your recent service. I have sent your comments to the Service Manager to look into the issues further! Thank you!
  • Lori W

    WINTERSET, IA | 2025 Chevrolet Trailblazer
    Confirmed Service Review
    August 6, 2025
    We've always been very happy with the service that we have received from your dealership.

    Response from Karl Chevrolet of Stuart

    August 11, 2025
    Thank you for taking the time to complete the survey! We're glad we could help and appreciate you choosing Karl Chevrolet of Stuart!
  • James S

    EARLHAM, IA | 2023 Chevrolet Silverado 3500 HD
    Confirmed Service Review
    July 17, 2025
    I was in and out.

    Response from Karl Chevrolet of Stuart

    July 17, 2025
    Thank you for taking the time to complete the survey! We're glad we could help and appreciate you choosing Karl Chevrolet of Stuart!
  • Laura K

    ADEL, IA | 2021 Chevrolet Traverse
    Confirmed Service Review
    June 23, 2025
    Friendly and helpful staff

    Response from Karl Chevrolet of Stuart

    June 23, 2025
    Thank you for taking the time to complete the survey! We're glad we could help and appreciate you choosing Karl Chevrolet of Stuart!
  • Michael R

    CLIVE, IA | 2025 Chevrolet Tahoe
    Confirmed Sales Review
    June 18, 2025
    I feel our salesman did a good job.. I feel the finance manager spoke too fast went over details too quickly and didn't explain thoroughly.... And for two days now I've been trying to get back to him to have him answer questions.. about the warranty he sold us.... As far as the instructions on how to manage the vehicle there's a lot to take in and I think it's pretty overwhelming.... Perhaps that should be a second follow-up if you had the vehicle a couple of days...

    Response from Karl Chevrolet of Stuart

    June 19, 2025
    Thank you for taking the time to complete the survey! We're glad we could help and appreciate you choosing Karl Chevrolet of Stuart!
  • Perry P

    EXIRA, IA | 2020 GMC Yukon
    Confirmed Service Review
    June 18, 2025
    Wait time was longer than expected, but luck of the draw considering no appointments needed. Everything else was excellent.

    Response from Karl Chevrolet of Stuart

    June 19, 2025
    Thank you for taking the time to complete the survey! We're glad we could help and appreciate you choosing Karl Chevrolet of Stuart!
  • Jody N

    EXIRA, IA | 2025 Chevrolet Trax
    Confirmed Sales Review
    May 25, 2025
    Everything was excellent

    Response from Karl Chevrolet of Stuart

    May 27, 2025
    Thank you for taking the time to complete the survey! We're glad we could help and appreciate you choosing Karl Chevrolet of Stuart!
  • Kim K

    PANORA, IA | 2021 Chevrolet Equinox
    Confirmed Service Review
    May 12, 2025
    It was very stressful. I have an intoxalock on my car. I haven't had any problems until this time when they didn't know how to do my oil change and tire rotation without setting off the device. It continued to honk the horn and then wouldn't let me start the car. I had to call the customer service to finally get it to work. It was not a pleasant experience and I was very embarrassed. They should be brought up to speed on what they can and can't do when the device is on a vehicle.

    Response from Karl Chevrolet of Stuart

    May 13, 2025
    Good Afternoon, Thank you for taking the time to complete the survey! I apologize for the frustrations during your recent service. I have sent your comments to the Service Manager to look into the issues further! Thank you!